Alson Services ("we," "us," or "our") operates fiberarchitect.com. This policy describes what information we collect, how we use it, and your choices regarding that information.
We collect information you provide directly to us through our website forms:
We do not use tracking cookies, advertising pixels, or analytics scripts. We do not collect any information passively beyond standard server logs (IP address, browser type, pages visited) which are retained for a maximum of 30 days.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Emails submitted through our forms are delivered using Resend (resend.com), a transactional email service. Your email address is transmitted to Resend solely for the purpose of delivering our response to you. Resend's privacy policy is available at resend.com/legal/privacy-policy.
Form submission data is retained in our email inbox for as long as it is operationally relevant to our business relationship with you. You may request deletion of your information at any time by contacting us at the address below.
You may request to access, correct, or delete any personal information we hold about you. To make a request, contact us at solutions@alsoncable.com or call (517) 940-8704. We will respond within 30 days.
We use industry-standard measures to protect information transmitted through our website, including HTTPS encryption and encrypted storage of API credentials. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
Our website is directed to business professionals and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the website after changes constitutes acceptance of the updated policy.
Questions about this policy or your data: